Shipping Policy
Shipping Fees
Spicer Greene Jewelers offers free UPS® and FedEx 2-Day® shipping for online orders of $250 or more delivered within the continental USA. This includes insurance to cover the potential loss/theft of your item. We offer USPS shipping for online orders under $500. Orders under $250 will incur a fee of $15.
Spicer Greene Jewelers offers FedEx shipping with Saturday delivery for an additional charge. If you need your order to arrive on a Saturday, please contact us directly at sales@spicergreene.com. Saturday delivery is not available in all areas.
We do not offer international shipping.
Item Holds
Transactions over $2500 or transactions including name brand merchandise (ie. Rolex, Louis Vuitton, Tiffany & Co.) are subject to up to a 10 day hold at the discretion of Spicer Greene Jewelers.
Shipping Details
Your order delivery method is determined according to the total value of your order before tax. Your shipping method will be listed on your order checkout page.
FedEx® and UPS® require an adult signature for all deliveries from Spicer Greene Jewelers. This requirement is for your protection. Please do your best to ensure that the recipient of the delivery will be at home to receive the package.
If you have purchased multiple items, they may be shipped separately. In this case, FedEx® and UPS® will require an adult signature for each package delivered.
We can only deliver to a street address, not a P.O. box.
When Are Packages Shipped?
We do our best to ship every order as quickly as possible- ideally, on the day the item is purchased (assuming immediate, in-stock availability); however, there are a number of circumstances (including out-of-stock status, late-in-the-day purchase, request for sizing, etc.) that will necessitate a later shipping date.
Our shipping department is open Tuesdays and Thursdays from 10am-3pm ET.
We will do everything that we can to meet any delivery requirements that you may have. As always, please do not hesitate to contact us with any special requests or questions.
Delivery times cannot be guaranteed. Online orders in December not guaranteed delivery prior to Christmas.